Tag Archives: Customer Service

Businesses Find Revenue in Smart Returns Management

It used to be that customer returns were treated as the ugly duckling of retail management.  Returns were tolerated, because they had to be, but were pretty much tossed aside and seen as a drain on the bottom line. Not … Continue reading

Posted in Industry - eCommerce, Supply Chain Management | Tagged , , , , , , , | Leave a comment

Seven Top Questions to Ask to Create an Efficient Supply Chain

According to the bellwether Institute for Supply Management, April marked the 23rd consecutive month of overall growth for the U.S. economy.  In addition, the ISM reported that the U.S. manufacturing sector is in the midst of 21 months of economic … Continue reading

Posted in North American Trade | Tagged , , , , , , , , , , | 1 Comment